Delivery

DELIVERY

• Free alcohol delivery to all locations within Singapore with a minimum purchase of S$200.
• A $15.00 delivery charge is applicable otherwise. For same day deliveries, there is a charge of $30 regardless of order value.
• Any order placed after 5.00pm will be considered a same day delivery if requested for next working day. Please check with us if we can fulfil your same day request before you place your order.
• Delivery charges are calculated when you checkout.
• Orders are delivered within 2 working days. You can also choose your preferred date and time. We deliver Mondays to Fridays between 12Pm and 7pm. No deliveries will be made on public holidays and weekends.
• We will inform you immediately via email or telephone if we expect delays due to reasons such as temporary inventory stock outs.
• In instances where one or more items in your order is not available for immediate delivery, we will notify you and suggest substitutions or propose to hold your order until all items are available for delivery. We can also give you an immediate refund for any unavailable items if you prefer that.

FAQ's

WHAT HAPPENS IF I’M NOT AROUND WHEN MY PACKAGE ARRIVES?

We use local couriers to facilitate the delivery of our orders. Our driver will contact you before arrival you may advise the driver to keep at your convenient place, rescheduling delivery subject to available date and time slots.

DOES INDIGO WINE CO. SHIP OUTSIDE SINGAPORE?

No, we do not ship to international locations at present.

DO YOU DELIVER TO PO BOXES?

No, we are not able to deliver to PO boxes or to restricted zones such as army camps, ports, and airports.

DO YOU DELIVER TO CBD OFFICE AND SENTOSA?

Yes, We do. We use local couriers to facilitate the delivery of our orders.

MY ITEMS HAVE YET TO ARRIVE. WHAT SHOULD I DO?

Should you not be able to receive your items as per the indicated delivery time frame, please email support@indigowineco.com or contact us using the Contact Us Form with your shipping address and Order ID so that we can check your delivery status with our courier.

WHO CAN RECEIVE THE ORDER?

You must be 18 years of age to purchase alcoholic beverages from this site and received the delivery package. We reserve the right to request a valid photo ID for verification.

DO YOU OFFER SELF COLLECTION SERVICE?

No, we do not offer self-collection service currently